Check the status of your event

Friday 6 November 2020, 6pm & 8pm – Britten Sinfonia with Sir Mark Elder
This event has been postponed to Sunday 6 December 2020. All ticket-holders have been contacted with further information about their options.

Saturday 7 November 2020, 5pm & 8pm – Kathryn Tickell & Amy Thatcher
This event had been postponed to Saturday 16 January 2021, however due to the national lockdown it will not be going ahead on this date. All ticket-holders have been contacted to let them know and we will be in touch again with more details when we have them.

Sunday 8 November 2020, 11.30am – Cambridge Summer Music Festival presents Mendelssohn’s Octet
This event had been postponed to Saturday 16 January 2021, however due to the national lockdown it has been postponed again to Sunday 2 May 2021. All ticket-holders have been contacted with further information about their options.

Sunday 8 November 2020, 5.30pm & 8pm – London Community Gospel Choir 
This event has been postponed to Sunday 20 December 2020. All ticket-holders have been contacted with further information about their options.

Thursday 3 December 2020, 7.30pm – Joyce DiDonato & il pomo d’oro: My Favourite Things 
This event has been postponed to Autumn 2021. We will contact ticket-holders directly and update this entry when we know more.

Friday 4 December 2020, 8pm – Foyer Jazz: Juliet Kelly
This event will be reconfigured for a socially distanced audience. All ticket-holders have been contacted.

Saturday 5 December 2020, 7.30pm – Britten Sinfonia: Eight Seasons
This event has been cancelled. All ticket-holders have been contacted with further information about their options.

Sunday 6 December 2020, 4.15pm & 7pm – Britten Sinfonia with Sir Mark Elder
This event has been sold with socially distanced seating and we expect that it will go ahead as planned on this date.

Sunday 6 December 2020, 3pm – An Afternoon with Amanda Owen
This event has been postponed to 3pm on Sunday 17 October 2021. All ticket-holders have been contacted with further information about their options.

Friday 11 December 2020, 6pm & 8.30pm – An Evening of Christmas Carols
This event has been sold with socially distanced seating and we expect that it will go ahead as planned on this date.

Saturday 12 December 2020, 7.30pm – BBC Big Band: A Swinging Christmas
This event has been postponed to Saturday 11 December 2021. All ticket-holders have been contacted with further information about their options.

Saturday 12 December 2020, 4pm & 7pm – Sheku Kanneh-Mason
This event has been sold with socially distanced seating and we expect that it will go ahead as planned on this date.

Sunday 13 December 2020, 3pm – BBC Singers: Rutter & Chilcott conduct Christmas Carols
This event has been cancelled. All ticket-holders have been contacted with further information about their options.

Sunday 13 December 2020, 11.30am – A Christmas Celebration with the LPO Brass
This event has been sold with socially distanced seating and we expect that it will go ahead as planned on this date.

Sunday 13 December 2020, 5pm & 7.30pm – Awake Arise
This event has been sold with socially distanced seating and we expect that it will go ahead as planned on this date.

Friday 18 December 2020, 6pm & 8.30pm – The Sixteen at Christmas
This event has been sold with socially distanced seating and we expect that it will go ahead as planned on this date.

Saturday 19 December 2020, 7.30pm – The Messiah 
This event has been cancelled. All ticket-holders have been contacted with further information about their options.

Friday 19 December 2020, 4.30pm & 7pm – Bach’s Christmas Magnificat with Britten Sinfonia
This event has been sold with socially distanced seating and we expect that it will go ahead as planned on this date.

Sunday 20 December 2020, 2pm & 4.30pm – The Snowman
This event has been cancelled. All ticket-holders have been contacted with further information about their options.

Sunday 20 December 2020, 4pm & 7pm – Christmas with the London Community Gospel Choir
This event has been sold with socially distanced seating and we expect that it will go ahead as planned on this date.

Saturday 2 January 2021, 7.30pm – A Baroque New Year’s Concert
This event has been rescheduled to Sunday 27 June 2021. We have contacted all ticket holders with information about the new date.

Friday 8 January 2021, 8pm – Foyer Jazz: The Toots Project
This event has been cancelled. All ticket holders have been contacted.

Saturday 16 January 2021, 5pm & 8pm – Kathryn Tickell & Amy Thatcher
This event was sold with socially distanced seating, having been postponed from November 2020. Due to the national lockdown, this event will not be going ahead in January – we will contact ticket holders as soon as we have more information.

Saturday 16 January 2021, 7.30pm – Michael Portillo: A Game of Two Halves
This event has been postponed to Thursday 21 October 2021. All ticket-holders have been contacted with further information about their options.

Sunday 17 January 2021 – Cambridge Summer Music Festival presents Mendelssohn’s Octet
This event has been postponed to Sunday 2 May 2021. All ticket-holders have been contacted with further information about their options

Sunday 17 January 2021, 3pm – A4 Brass Quartet
This event will be cancelled, postponed or reconfigured for a future performance with a socially distanced audience. We will contact ticket-holders directly and update this entry when we know more.

Friday 22 January 2021, 8pm – Foyer Folk: Brooks Williams
This event has been cancelled. All ticket holders have been contacted.

Friday 5 February 2021, 8pm – Foyer Jazz: Dave O’Higgins
This event has been cancelled. All ticket holders have been contacted.

Saturday 6 February 2021, 7.30pm – La Serenissima
This event has been postponed to Saturday 23 October 2021 at 7.30pm. All ticket-holders have been contacted with further information about their options.

Sunday 7 February 2021, 3pm – Saffron Walden Symphony Orchestra: American Heroes
This event has been cancelled. All ticket holders have been contacted with further information about their options.

Sunday 14 February 2021, 7pm – The Sixteen: Handel’s Coronation Anthems
This has been postponed. We will contact ticket-holders directly when a new date has been agreed.

Wednesday 17 February 2021, 7.30pm – Nicola Benedetti plays Mendelssohn
This event has been cancelled. All ticket-holders have been contacted.

Saturday 20 February 2021, 7.30pm – Britten Sinfonia with Ian Bostridge
This event has been cancelled. All tickets holders have been contacted with information about their options.

Sunday 21 February 2021, 3pm – Castalian String Quartet
This has been postponed. We will contact ticket-holders directly when a new date has been agreed.

Saturday 27 February 2021, 7.30pm – A Baroque New Year’s Concert
This event has been rescheduled to Sunday 27 June 2021. We have contacted all ticket holders with information about the new date.

Saturday 27 February 2021, 7.30pm – Jacqui Dankworth
This event will has been postponed to 1 October 2021. All ticket holders have been contacted with information about their options.

Sunday 28 February 2021, 4pm – Aurora Orchestra
This event has been cancelled. All ticket-holders have been contacted.

Saturday 13 March  2021, 7.30pm – Black Dyke Band
This event will be cancelled, postponed or reconfigured for a future performance with a socially distanced audience. We will contact ticket-holders directly and update this entry when we know more.

Saturday 27 March  2021, 7.30pm – The Glenn Miller Orchestra
This event will be cancelled, postponed or reconfigured for a future performance with a socially distanced audience. We will contact ticket-holders directly and update this entry when we know more.

Saturday 28 March  2021, 7pm – London Philharmonic Orchestra
This event will be cancelled, postponed or reconfigured for a future performance with a socially distanced audience. We will contact ticket-holders directly and update this entry when we know more.

Saturday 14 March, 7.30pm – Granta Chorale concert and workshop
This event has been cancelled and all ticket-holders have been contacted.

Friday 20 March, 6pm – Youth Makes Music
This event has been cancelled and all ticket-holders have been contacted.

Saturday 21 March, 7.30pm – Benedetti Elschenbroich Grynyuk Trio
This event has been postponed to Saturday 12 March 2022, 7.30pm and all ticket-holders have been contacted.

Sunday 22 March, 3pm – Glenn Miller Orchestra
This event has been postponed to Saturday 27 March 2021, 7.30pm – however the rescheduled concert on this date will now be cancelled postponed or reconfigured for a socially distanced audience.

Saturday 28 March, 7.30pm – Britten Sinfonia’s Curlew River
This event has been cancelled and all ticket-holders have been contacted.

Sunday 29 March, 3pm – La Serenissima
This event has been postponed to Saturday 23 Oct 2021. All ticket-holders have been contacted with further information about their options.

Wednesday 1 April, 7.30pm – Castalian String Quartet & Friends
This event has been postponed to Sunday 21 February 2021, 3pm – however the rescheduled concert on this date will now be cancelled postponed or reconfigured for a socially distanced audience.

Friday 3 April, 8pm – Foyer Jazz
This event was rescheduled for 13 October, but unfortunately was not able to go ahead on this date due to a national lockdown. We will be in touch with ticket-holders when we have more information about whether this event will be postponed or cancelled.

Saturday 4 April, 7.30pm – Saffron Walden Choral Society
This event has been cancelled and all ticket-holders have been contacted.

Saturday 11 April, 7.30pm – Chineke!
This event has been cancelled and all ticket-holders have been contacted.

Friday 17 April, 8pm – Foyer Folk
This event has been postponed to Friday 2 October, 8pm and all ticket-holders have been contacted.

Friday 24 April, 7.30pm – Alexander Whitley Dance Company
This event has been postponed to Friday 16 April 2021, 7.30pm and all ticket-holders have been contacted.

Saturday 25 April, 8pm – Foyer Jazz
This event has been postponed to Friday 4 December, 8pm and all ticket-holders have been contacted.

Sunday 26 April, 3pm – il pomo d’oro with Franco Fagioli
This event has been cancelled and all ticket-holders have been contacted.

Wednesday 29 April, 7.30pm – Key Players Evening
This event has been postponed to Saturday 31 October, 7.30pm and all Key Players have been contacted.

Saturday 2 May, 7.30pm – London Philharmonic Orchestra
This event has been cancelled and all ticket-holders have been contacted.

Wednesday 6 May, 7.30pm – An Evening with Hannah Critchlow
We are very pleased to announce that Hannah has agreed to record an online version of this talk, which will be available for all ticket holders to view. This talk will premiere at 7.30pm on Wednesday 27 May and will be available to watch on demand until Wednesday 10 June.

Friday 8 May, 7.30pm – Nitin Sawhney
This event has been cancelled and all ticket-holders have been contacted. We are hopeful that it may be possible to reschedule this event at some point in the future, but we are unable to confirm a new date at this time.

Friday 15 May, 7.30pm – Foyer Talk: Wendy Cope
This event has been cancelled and all ticket-holders have been contacted.

Saturday 16 May, 7.30pm – Britten Sinfonia with Alison Balsom
This event has been cancelled and all ticket-holders have been contacted.

Sunday 17 May, 3pm – LPO FUNharmonics: Before the Firebird
This event has been cancelled and all ticket-holders have been contacted.

Friday 22 May, 8pm – Foyer Jazz
This event has been postponed to Friday 5 February 2021, 8pm and all ticket-holders have been contacted  – however the rescheduled concert on this date will now be cancelled postponed or reconfigured for a socially distanced audience.

Saturday 23 May 7.30pm – Jacqui Dankworth & Her Orchestra
This event has been postponed to Saturday 27 February 2021, 7.30pm and all ticket-holders have been contacted – however the rescheduled concert on this date will now be cancelled postponed or reconfigured for a socially distanced audience.

Sunday 24 May, 3pm – John Lill
This event has been cancelled and all ticket-holders have been contacted. We are aware that the link we sent to ticket-holders by email has not been working for some people so if you are having any trouble with this, please email info@saffronhall.com or ring 01799 588545 to let us know what you would like us to do with the value of your tickets for this event.

Saturday 20 June, 7.30pm – Ladysmith Black Mambazo
This event has been postponed to Saturday 19 June 2021, 7.30pm and all ticket-holders have been contacted.

Sunday 21 June, 3pm – An Afternoon with Amanda Owen
This event has been postponed to 3pm on Sunday 17 October 2021. All ticket-holders have been contacted with further information about their options.

Friday 26 June – Foyer Jazz
This event has been cancelled and all ticket-holders have been contacted. We are hopeful that it may be possible to reschedule this event at some point in the future, but we are unable to confirm a new date at this time.

Saturday 27 June, 7.30pm – Barnet & Bishop Stortford Choral Societies
This event has been postponed to Saturday 17 July 2021, 7.30pm and all ticket-holders have been contacted.

Sunday 28 June, 3pm – Jonian Ilias Kadesha & Noam Greenberg
This event has been cancelled and all ticket-holders have been contacted.

Sunday 5 July 2020, 3pm – Saffron Walden Symphony Orchestra
This event has been cancelled and all ticket-holders have been contacted.

Saturday 11 July, 7.30pm – Saffron Walden Choral Society
This event has been cancelled and all ticket-holders have been contacted.

Saturday 18 July, 7.30pm – Black Dyke Band
This event has been postponed to Saturday 13 March 2021, 7.30pm and all ticket-holders have been contacted  – however the rescheduled concert on this date will now be cancelled postponed or reconfigured for a socially distanced audience.

Sunday 19 July, 4pm – We Are Phoenix
This event has been postponed to Sunday 4 July 2021. All ticket-holders have been contacted with further information about their options.

Sunday 26 July, 3pm – The Glenn Miller Orchestra
This event has been postponed to Saturday 27 March 2021, 7.30pm and all ticket-holders have been contacted  – however the rescheduled concert on this date will now be cancelled postponed or reconfigured for a socially distanced audience.

Thursday 6 August, 7.30pm – National Youth Orchestra
This event has been cancelled and all ticket-holders have been contacted.

Friday 21 August, 7.30pm – Aurora Orchestra
This event has been cancelled and all ticket-holders have been contacted.

Sunday 13 September, 2.30pm – Saffron Opera Group: Tannhäuser
This event has been postponed to Sunday 12 September 2021, 2.30pm and all ticket-holders have been contacted.

Before you get in contact with us, please check the above drop down boxes to find the most up to date information about the concert for which you have tickets. If we are still in discussions with the artists about the concert then there’s nothing you need to do – we will be in touch with you directly when we have more information.

If you can see that a concert you have booked for has been postponed or cancelled but you don’t think you have heard from us, please first check your email junk folder, your voicemails and your post then, if you can’t see anything, send us an email on info@saffronhall.com or give us a ring on 01799 588545. We are processing a high number of calls and emails at the moment so please bear with us if it takes a little longer to reply to you than normal.

We have to process each individual refund by hand and we are working as fast as we can to get these sorted. As long as we have an email address for you, you will receive an automated email when the refund has been processed. We are endeavouring to process all refunds within 30 working days of when they were requested. Once the refund has been processed by us, the money should return to your original payment method within 2-3 days.

In the email about the new date we will also include a link to an online form where you can request that the value of your tickets be donated to Saffron Hall, converted to Saffron Hall credit or refunded to your original payment method if you are unable to attend the new date. If we don’t have an email address for you we will get in touch by phone or post instead.

We are processing requests for refunds, donations and credits on an event-by-event basis so if you have only seen us process a transaction for your tickets for one event, don’t worry, we will sort out your tickets for the other events as well as soon as we can.

If there is an amendment to your order – for example, a concert which you have tickets for is rescheduled or your tickets for one event in the order are returned – you will receive the updated Print at Home tickets for the whole order again so you have the most up-to-date tickets all in one place. This is why you may receive tickets for a concert that has already happened – or a concert which is yet to be formally cancelled or postponed.

This happened because we have recently changed the date of the concert on our booking system and, at present, you still have tickets for this event because we have not been able to process your donation, credit or refund yet. Rest assured we have received your request for the value of these tickets to be donated, credited or refunded and we will process that request as soon as we can. You will know when we have processed your request as you will receive an automated confirmation email.

Log in to your Saffron Hall account here, then navigate to the ‘Orders’ tab. You can see all outstanding tickets within each order here, or you can navigate to ‘Print at Home tickets’ to view the digital tickets linked to your account. Please note that only tickets which you purchased as ‘Print at Home’ will appear on this page.